Vinted Members Voice Anger Over Sizing Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for women's and children's clothes without notifying all users about the change.
Online Platforms Backlash
Many shoppers and sellers are posting online stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to review their products and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Modifications
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods following member complaints.
